High-ticket marketing automation for plastic surgery practices. Nurture leads for months, convert consults to surgery, and manage reputation across every review platform.
Plastic surgery has the longest decision cycle in medicine. Win it, and you earn a patient for life. Lose the nurture, and they book with the next surgeon who sent a thoughtful follow-up.
They sit through a 90-minute consultation, love the doctor, walk out, and never schedule. Without structured post-consult follow-up, most of your pipeline leaks right there.
Patients research for months before booking. Without a long-arc nurture, they forget you the moment they see the next surgeon's Instagram.
Plastic surgery is the most review-sensitive niche in healthcare. No active review system means the loud unhappy patient drowns out a hundred happy ones.
Integrated with Nextech, PatientNow, Symplast, or your current stack. Tuned for high-ticket, discretion-first communication.
Inquiries get a fast, thoughtful response. Online scheduling with pre-consult questionnaire and deposit. The unqualified self-select out; the right ones show up ready to convert.
Patients in research mode get a 3-6 month email + SMS sequence: procedure education, before/afters (gated), surgeon POVs, patient stories. Stays top-of-mind until they're ready.
The 72 hours after a consult is where deals are won. Automated recap email, answers to their FAQs, financing options, and a soft-close booking link — all perfectly timed.
Automated pre-op checklists, prep reminders, and day-of instructions. Post-op: recovery milestones, wound care, check-in nudges. Reduces anxiety and support load.
Post-recovery review requests across Google, Yelp, and RealSelf — timed to the perfect moment. Negative feedback routed internally first. Your rating compounds over quarters.
Happy patients get invited to refer — with concierge-tier handling. Revision candidates flagged early so you can manage expectations before they become problems.
“We had consults walking out excited and never booking. The post-consult nurture Montano Media built lifted our conversion over 20% in the first quarter — and the reputation work across Google and RealSelf has quietly become our strongest marketing channel.”
Every message, form, and page is custom-designed to your brand. The automation is invisible — patients should feel like they're getting personal, concierge-level communication.
End-to-end HIPAA compliance. All PHI stays in encrypted, BAA-covered channels. No procedure-specific detail ever travels over non-compliant messaging.
Yes to all three, plus most other plastic-surgery-specific PMs. We'll audit your current stack on the discovery call.
Significantly reduces it. Coordinators stop chasing pre-op checklists. Front desk stops sending one-off follow-up emails. Your team gets to focus on the patient experience.
Three numbers: consult-to-booking rate, average lead-to-close time, and review velocity. We report monthly and adjust sequences based on what's actually converting.
30-minute discovery call. We'll audit your consult flow, nurture sequence, and reputation engine — then show you where the fastest lift is hiding.