Automation systems designed for medspas and aesthetic clinics: frictionless booking, relentless follow-up, and loyalty flows that turn Botox patients into lifetime clients.
Medspas earn trust one appointment at a time. The economics only work when clients come back. Most don't — because nobody's nurturing them.
An empty chair is a lost $400-$1,500 treatment. Without confirmation sequences and smart rescheduling, 15-25% of bookings ghost.
You got them in the door once. Nobody reminded them Botox wears off at 12 weeks. Nobody texted about the filler top-up. They rebooked with someone else.
They DM you on a Saturday. You answer Monday. They already booked somewhere that had an online scheduler. You trained your audience to go elsewhere.
Integrated with your booking platform, EHR, and SMS. We don't touch the clinical side — we own the experience around it.
A clean, on-brand booking flow you can share from IG bio, TikTok, or a QR in the suite. Deposits, intake forms, and confirmations handled automatically.
Text + email reminders at 72h, 24h, and 2h — with easy reschedule links. In our builds, this alone cuts no-shows 40-60%.
Automated aftercare messages timed to each treatment protocol. Builds trust, reduces support load, and drops a review ask at the perfect moment.
Botox every 12 weeks. Filler every 6 months. Hydrafacials every month. We automate the 'time to rebook' nudge — and tie it to a loyalty or membership offer.
IG inbound gets an instant reply, a booking link, and a warm nurture. Your social traffic actually converts instead of dying in the DM queue.
Post-visit review requests to Google. Referral rewards for bringing a friend. The most profitable marketing channel you're not running yet.
“Before Montano Media, my front desk spent half their day playing phone tag. Now our book fills itself and our rebook rate jumped overnight. My staff can actually focus on the client in the room.”
Yes — Mindbody, Boulevard, Aesthetic Record, Vagaro, Jane, Zenoti, and more. If you have it, we probably integrate with it.
We architect around HIPAA-compliant messaging and storage for any clinical data. No PHI lives in unencrypted channels. We'll walk you through the specifics on the call.
The opposite. Because we tune copy and timing to your brand voice, most clients think it's your team texting them personally. That's the goal.
Great — we plug in. Our systems handle the backend conversion work: booking, reminders, rebooks, reviews. Keep your creator, add the pipe.
No-shows drop within the first 30 days (once reminder flows are live). Rebook rate lifts in 60-90 days as the loyalty and follow-up sequences compound.
30 minutes. We look at your current flow, flag the leaks, and show you exactly which automations would move the needle fastest.